There is still a month left before we enter 2023, but the warnings of incoming economic downturns are already coming in thick and fast. According to KPMG's latest CEO survey , 86% of top executives be...

Organisations are constantly relying on emerging technologies to help drive strategy and growth whilst enabling them to work more efficiently in numerous ways. Finding the right software solution ofte...

Making the right decision in terms of pricing is crucial for any airline, especially when these decisions lead to maximisation of incoming revenue. To determine air fares and pricing, airlines need to...

Over the last two decades, outsourcing has revolutionised the way enterprises approach a range of functions from document scanning, and human resources to IT services. Today, Business Process Outsourc...

Do you remember the days of old paper airline tickets? Where arrival at the airport needs to be 2 to 3 hours in advance to check in and get a boarding pass printed just for a simple domestic flight? E...

The future of the outsourcing industry remains bright after wrapping up 2021. While the last year was another challenging year given the ongoing concerns over the COVID-19 pandemic, it also saw areas ...

Travels can sometimes be-- unpredictable. Flight schedules may change unexpectedly with irregular operations with the airlines or unforeseen personal events. These events may lead to tickets being lef...