ATI At a Glance
We have packed a lot into a relatively young life. Since ATI was established in 2002, we’ve grown to be the largest business process outsourcing firm operating in this market and serve customers within the travel and aviation sector in over 20 countries around the world.
Fast Company – we upskill rapidly
- By taking a collaborative partnership approach with our customers we have been able to rapidly deliver bespoke services
- Our ability to quickly adapt and deliver services at a rapid pace is supported by our technology investments that increases our speed of onboarding and knowledge transfer Screen reader support enabled.
Experienced Business Process Management and Services Company
- We only serve the travel industry, we have deep domain expertise
- We have the necessary processes and technology to re-engineer where needed
- We are adaptable and can modulate a project in response to changing requirements and have demonstrable scalability
- We comprehensively invest in our human talent and our very low staff turnover is testament to this
Governance, controls and business continuity
- We insist on utilizing performance metrics in every discipline
- We possess contingency plans to ensure business continuity for our customers and all premises have redundant internet and power back up facilities
- We provide PCI compliant locations
- We have audited processes and procedures that are in alignment with standard industry regulations concerning quality management and data security
How We Are Different
What Sets Us Above (Not Just Apart) From The Rest
You'll be in good company
Just a sample from pur globally recognised customer list.