Our Services

Ticketing Queue Management

Our Ticketing Queue Management Service offers after-hours support and 24/7 coverage, we bring a dedicated team of experienced travel agents to ensure exceptional service for your clients whilst ensuring unparalleled efficiency and reliability

24/7 Support Service

ATI Business Group has launched its latest support service for the Travel Industry. We understand the importance of providing exceptional service to your clients, even outside of regular business hours. With our advanced workflow technology platform and dedicated team of experienced travel agents, we will provide comprehensive support for your clients urgent requests, ensuring seamless communication and outstanding customer service.ATI Business Group has launched its latest support service for the Travel Industry. We understand the importance of providing exceptional service to your clients, even outside of regular business hours. With our advanced workflow technology platform and dedicated team of experienced travel agents, we will provide comprehensive support for your clients urgent requests, ensuring seamless communication and outstanding customer service.

Software Developer Service

ATI’s Software Developer Service offers the skilled resources you need with significantly lower cost. We integrate our specialised Developer expertise into your team to accelerate project timelines, support project requirements or meet critical deadlines – whether for additional support or niche development skills, our talent will seamlessly align with your processes to help achieve your business goals efficiently.

Bespoke Technology Development

ATI provides Bespoke Technology Development designed to solve your most complex business challenges. Our expert team develops custom software solutions tailored to your requirements – whether it’s streamlining operations, enhancing customer experiences, or integrating advanced systems, we deliver scalable solutions to give your business a competitive edge.

Automation Developer Service

We supply skilled Automation Developers who specialise in configuring, developing, and optimising automated workflows to support your organisation’s automation goals. Whether augmenting your team or filling key roles, our resources bring expertise to streamline manual processes and enhance overall operational efficiency.

Call & Chat Support

We deliver exceptional customer experiences by building and operating omnichannel support centres on behalf of our clients. Our customer service outsourcing provides your business with the talent, technology, training and facilities to deliver exceptional customer experiences through voice, chat and email.

Ticketing & Refund Processing

We are here to support you with any ticketing issues, such as ticketing operations, refunds, and ticket tracking. Our service will increase efficiency with your ticketing processes and deliver significant operational expense savings for both you and your clients.

You'll be in good company

Just a sample of our globally recognised customer list

We'd love to hear from you

Enquire today to find out more about our services and product.