Home | ATI Business Group

We know travel

We are a business process management and technology company that is singularly focused on the travel and aviation sector.

We know travel

We share industry best practice skills in travel and aviation and provide a fresh, independent perspective on improving your businesses performance

We know travel

Your business can leverage our scale and investment in operations and technology to take advantage of new opportunities

We know travel

Covid 19 – our continuity planning and technology platform enabled the entire ATI team to move to work from home. During that transition we were able to transfer all of the work activities for our customers seamlessly and with no downtime to their operations.

What We Can Do For You

Our singular focus on providing services to the travel and aviation business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of fare filing the business has grown today to supporting over one hundred business services for our customers.

Our Solutions / Services to Meet Your Needs

Multi GDS Fare
Filing

We assist airlines and travel agencies in loading fare contracts onto the ATPCO, Galileo, Sabre and Amadeus systems.

Fare and Rate
Audit

We help identify revenue leakages by checking for discrepancies within your fare and content databases.

Hotel Commission
Recovery

We reconcile, track and account for commission payments owed from any hotel with which you do business with.

Ticketing Refund and
Reissues

We process clients refund and reissue requests quickly and efficiently in accordance with airlines complex conditions.

Finance and Accounting
Support

We help clients maximise performance in transaction processing, billing, collections and other critical financial tasks.

Contract and
Content

We manage the complex content management needs like contract loading, amendments, special offers and many more.

See Other Services

How We Are Different

What Sets Us Above (Not Just Apart) From The Rest

>99.99%

Accuracy Since 2010

Quality and Speed of Service

We commit to service level
standards with penalties
where we do not meet these.
ATI has loaded more than 10
million fares and incurred 155
ADM errors giving 99.99%
accuracy. Cost to our
customers $0.00 with
our ADM guarantee.

Asia/Australia/New Zealand

60%

North America

25%

EMEA

15%

Global Outreach

We know and understand the
Travel and Aviation sector -
that’s all we serve. ATI’s team
of thousands of travel
professionals services it’s
global customers remotely and
from its 6 delivery centers to
over 20 countries.

55%

PHILIPPINES

43%

INDIA

10%

ATI Business Group

Very Low Turnover of Staff

With only a 10% annualised
turnover, our customers are
assured of continuity of
service and an in-depth
understanding of their
business by the team
that works with them every day.

5

Years

3

Years

We Take Care of our People

Over 64% of ATI people have
stayed with us for more than 5
years. Over 79% of ATI people
have stayed with us for more
than 3 years.

About Us

Our company in brief

ATI’s singular focus on providing outsourcing services and technology to the travel industry across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of fare filing the business has grown today to supporting over 100+ independent work disciplines including ticketing, land and cruise travel distribution, fare auditing, finance and robotic process automation.

We believe our success has only been achieved by always listening carefully to our customers needs and by building a collaborative working model.

As a customer of ATI you will only ever be working with a team who understands the world in which you operate as we have thousands of years of travel experience

We have vast experience in transitioning many customers and their business needs seamlessly into our delivery centres

Learn More

You'll be in good company

Just a sample from our globally recognised customer list

We'd love to hear from you

Enquire today to find out more about our services and products

We know travel

We know travel

We know travel

We know travel