Products | ATI Business Group

Our Products

All industries are different and face diverse business requirements.
Still, most enterprises have at least two things in common: the
need to evolve business models and generate new growth, as well
as a mandate to deliver quality products along with a superior customer experience.

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Electronics Ticket Manager

A simple and easy to use application that enables you to track down unused electronic tickets on behalf of your customer.

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Online Payment OPA

An integrated Knowledge Management System to improve understanding, collaboration and process alignment in working with our clients.

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Espresso

An online reporting system created by ATI for online loading of work orders and real time performance monitoring for our clients.

How we are different

What sets us above (not just apart) from the rest

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Quality and Speed of
Service

We commit to service level standards with penalties where we do not meet these. Since 2010, ATI has loaded more than 10 million fares, with as little as 155 fares error, giving 99.9% work accuracy.

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Global
Outreach

We know and understand the Travel and Aviation sector extremely well. Our service delivery is currently across 6 global delivery centres and with service delivery to over 20 countries.

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Very Low Turnover of
Staff

With only a 10% turnover rate, our clients are assured of continuity of service and in-depth understanding of their business by the team that works with them every day.

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We Take Care of our
People

Over 64% of ATI people have stayed with us for more than 5 years. Over 79% of ATI people have stayed with us for more than 3 years.

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Industries We Serve

We help industries to evolve business models, generate new growth, and deliver quality products along with a superior customer experience.

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Travel Agencies

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Aviation

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Hotels

A Glimpse at
what we
offer

Learn More
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Contract and
Content

We manage the complex content management needs like contract loading, amendments, special offers and many more.

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Ticketing
Operations

Our teams process unresolved PNR’s that cannot be processed through automated ticketing systems.

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Ticketing
Refund

We process clients refund requests quickly and efficiently in accordance with airlines complex conditions.

You'll be in good company

Our singular focus on providing services to the travel and hospitality business communities across
the globe has been a remarkably successful one.

We'd love to hear from you

Enquire today to find out more about our services and products