The pandemic has had an unprecedented impact on the global travel and tourism sector and its repercussions are still being felt. According to a Statista report, over 50 million travel jobs have been l...

The surge of the COVID-19 outbreak for the past 2 years has led to a continued global rise in inflation, staffing shortages and widespread disruption of the global economy. Yet, the outsourcing indust...

There is still a month left before we enter 2023, but the warnings of incoming economic downturns are already coming in thick and fast. According to KPMG's latest CEO survey , 86% of top executives be...

With the surge of travel demand since the lifting of most countries’ pandemic restrictions, the severe chaos in the aviation sector is undeniable and inevitable. According to FlightAware tracking data...

Making the right decision in terms of pricing is crucial for any airline, especially when these decisions lead to maximisation of incoming revenue. To determine air fares and pricing, airlines need to...

Digital transformation continues to be a vital undertaking for airlines during this recovery period. According to the International Air Transport Association (IATA), total industry losses between 2020...

When you are thinking about outsourcing your business, you might have heard the term onshore and offshore while doing your research. You may wonder, what’s the difference between the two and how will ...

Over the last two decades, outsourcing has revolutionised the way enterprises approach a range of functions from document scanning, and human resources to IT services. Today, Business Process Outsourc...

The future of the outsourcing industry remains bright after wrapping up 2021. While the last year was another challenging year given the ongoing concerns over the COVID-19 pandemic, it also saw areas ...

Travels can sometimes be-- unpredictable. Flight schedules may change unexpectedly with irregular operations with the airlines or unforeseen personal events. These events may lead to tickets being lef...

Now you might be wondering how outsourcing helps your business or is my company big enough to outsource certain functions or business processes? To simply put, outsourcing is the process of using trus...