Outsourcing has become a strategic tool for various businesses looking to streamline operations, reduce costs, and focus on their core competencies. It was the go-to approach for companies aiming to e...

The surge of the COVID-19 outbreak for the past 2 years has led to a continued global rise in inflation, staffing shortages and widespread disruption of the global economy. Yet, the outsourcing indust...

There is still a month left before we enter 2023, but the warnings of incoming economic downturns are already coming in thick and fast. According to KPMG's latest CEO survey , 86% of top executives be...

As the Travel & Aviation industry is returning back to its pre-pandemic levels, revenue and profit maximisation opportunities in the industry are on the rise. The International Air Transport Associati...

Organisations are constantly relying on emerging technologies to help drive strategy and growth whilst enabling them to work more efficiently in numerous ways. Finding the right software solution ofte...

With the surge of travel demand since the lifting of most countries’ pandemic restrictions, the severe chaos in the aviation sector is undeniable and inevitable. According to FlightAware tracking data...

Making the right decision in terms of pricing is crucial for any airline, especially when these decisions lead to maximisation of incoming revenue. To determine air fares and pricing, airlines need to...

Digital transformation continues to be a vital undertaking for airlines during this recovery period. According to the International Air Transport Association (IATA), total industry losses between 2020...

Do you remember the days of old paper airline tickets? Where arrival at the airport needs to be 2 to 3 hours in advance to check in and get a boarding pass printed just for a simple domestic flight? E...

Travels can sometimes be-- unpredictable. Flight schedules may change unexpectedly with irregular operations with the airlines or unforeseen personal events. These events may lead to tickets being lef...

Payment processes between airlines and travel agents haven’t changed much since the introduction of the BSP and ARC payment settlement plans. Whilst the current system allows airlines to sit back and ...