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24/7 Support Service for Travel Agencies
ATI Business Group has launched its latest support service for the Travel Industry. We understand the importance of providing exceptional service to your clients, even outside of regular business hours. With our advanced workflow technology platform and dedicated team of experienced travel agents, we will provide comprehensive support for your clients urgent requests, ensuring seamless communication and outstanding customer service
Why us
Service Option
Emergency
Support
In unforeseen circumstances such as flight delays, cancellations, or disruptions, our team is ready to assist your clients with re-accommodation, alternative travel arrangements, and guidance to reach their destinations as smoothly as possible.
Booking
Assistance
Our team can handle urgent bookings, cancellations, rebooking, and itinerary changes across various airlines, hotels, car rentals, and other travel services. We ensure prompt action and accurate execution, minimising any disruption to your clients’ travel plans.
Travel Information
& Advice
We provide reliable and up-to-date travel information and advice to your clients. From destination recommendations to visa requirements and airline policies, our team is equipped to address any inquiries your clients may have, helping them make informed decisions.
Queue
Tracking
With our Queue Tracking service, our team will track up to 5 or 10 queue numbers per PCC during your afterhours and ensure escalation to your clients when urgent charges occur.
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