Industry Landing | ATI Business Group

Industry Landing

We understand that speed-to-market and accuracy are critical compontents in fare management. W e assist airlines and travel agencies in loading fare contracts onto the ATPCO , Galileo , Sabre and Amadeus systems.

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Creating a strong brand identity, battling for virtual shelf space, leveraging new product categories such as sustainable travel and growing your customer base are also core concerns for all travel companies.

Increasingly, successful industry participants acknowledge the role that business process management companies can provide in supporting their business strategies and executing against their plans. It is why many leading travel companies make ATI Business Group their business partner of choice.

We work with leading customers in corporate travel, online travel, leisure travel, wholesale and consolidation. These customers depend on ATI to support their internal capabilities and obtain a fresh, independent perspective on how to improve their operational performance.


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How We Different

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Quality and Speed of
Services

We commit to service level standards with penalties where we do not meet these. Since 2010, ATI has loaded more than 10 million fares, with as little as 155 fares error, giving 99.9% work accuracy.

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Global
Outreach

We know and understand the Travel and Aviation sector extremely well. Our service delivery is currently across 6 global delivery centres and with service delivery to over 20 countries.

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Very Low Turnover Of
Staff

With only a 10% turnover rate, our clients are assured of continuity of service and in-depth understanding of their business by the team that works with them every day.

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We Can Take Care Of
People

Over 64% of ATI people have stayed with us for more than 5 years. Over 79% of ATI people have stayed with us for more than 3 years.

A Glimpse at
what we
offer

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Contract and
Content

We manage the complex content management needs like contract loading, amendments, special offers and many more.

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Ticketing
Operations

Our teams process unresolved PNR’s that cannot be processed through automated ticketing systems.

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Ticketing
Refund

We process clients refund requests quickly and efficiently in accordance with airlines complex conditions.

You'll be in good company

Our singular focus on providing services to the travel and hospitality business communities
across the globe has been a remarkably successful one.

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